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Privacy Policy

At Blackpool Car Service, we are committed to protecting your privacy and ensuring the security of any personal data you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website: https://www.blackpoolcarservice.co.uk, contact us, or use our automotive services.

1. Who We Are

Blackpool Car Service is an independent garage offering vehicle servicing, repairs, diagnostics, and MOT testing in Blackpool. This policy applies to all personal data collected through our website, over the phone, or in person.

2. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Vehicle details (make, model, registration)

  • Booking or service history

  • Payment information (handled securely by third-party providers)

  • IP address and browser data (via cookies or analytics tools)

3. How We Use Your Data

Your personal data may be used for the following purposes:

  • To respond to enquiries and booking requests

  • To manage appointments and service history

  • To send confirmations, reminders, and updates

  • To process payments securely

  • To comply with legal or regulatory obligations

  • To improve our services and website performance

We do not sell or share your data for third-party marketing.

4. Legal Basis for Processing

We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) under the following legal bases:

  • Contractual necessity – to fulfil service bookings

  • Legal obligation – for tax and compliance purposes

  • Legitimate interest – to operate and improve our business

  • Consent – for optional marketing communications (if applicable)

5. Data Sharing

We may share your data with trusted service providers, including:

  • Payment processors

  • Booking and scheduling systems

  • Legal or regulatory bodies, when required

All third parties are required to handle your information securely and lawfully.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time (where applicable)

  • Object to or restrict certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking

Our website may use cookies to enhance your experience and collect analytics data. You may manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Blackpool Car Service
Website: https://www.blackpoolcarservice.co.uk

10. Changes to This Policy

We may update this Privacy Policy periodically. Please check this page for the latest version. The date at the top reflects the most recent revision.

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